Privacy Policy

SINz Peaks ("we", "our", or "us") developed Sinz POS as a professional restaurant Point of Sale system. This Privacy Policy explains how our application collects, uses, and protects user information.

By using Sinz POS, you agree to this Privacy Policy.

1. Information We Collect

Sinz POS is designed to handle restaurant operations and may collect various types of data to provide core functionality.

1.1 Restaurant and Business Data

• Restaurant name, address, and contact information
• Business hours and operational settings
• Menu items, categories, and pricing information
• Tax rates and service charge configurations
• User preferences and system settings (theme, currency, etc.)

1.2 Transaction Data

• Order details (items, quantities, prices)
• Payment method information (cash, card, QR payment)
• Transaction timestamps and order numbers
• Discount and coupon usage
• Receipt and billing information

1.3 User and Staff Data

• Staff user names and roles (Manager, Cashier, etc.)
• User authentication information
• Activity logs and usage patterns
• System access timestamps

1.4 Analytics and Performance Data

• Sales analytics and revenue reports
• Popular menu items and category performance
• Daily, weekly, and monthly business metrics
• System performance and usage statistics

1.5 Device Information

• Device type and operating system
• App version and installation details
• Local storage and cache data
• Network connectivity information

2. How We Use Information

Information collected is used exclusively for:

• Core POS Functionality: Processing orders, managing inventory, calculating totals
• Business Operations: Generating reports, tracking sales, managing menu items
• User Experience: Saving preferences, maintaining session state, customizing interface
• Analytics: Providing business insights, sales trends, and performance metrics
• Data Backup: Local data persistence and recovery capabilities
• System Maintenance: Improving app performance and stability

We do not sell, trade, or share your business data with third parties.

3. Data Storage and Security

3.1 Local Storage

Sinz POS primarily stores data locally on your device using:

• Browser local storage for settings and preferences
• Local database for menu items and transaction history
• Device storage for cached data and temporary files

3.2 Security Measures

We implement industry-standard security practices:

• Local data encryption where applicable
• Secure authentication mechanisms
• Regular security updates and patches
• No transmission of sensitive payment card data

Important: Payment processing should be handled through certified payment terminals or third-party payment processors. Sinz POS does not store sensitive payment card information.

4. Third-Party Services

Sinz POS may use the following third-party technologies:

• Capacitor: For mobile app functionality and native device features
• Local Payment Processors: Integration with certified payment terminals (if applicable)
• Printer Services: For receipt printing capabilities

Each third-party service processes data according to its own privacy policies and security standards.

5. Data Retention

Data retention periods:

• Transaction Records: Retained locally as per business and legal requirements
• Menu and Pricing Data: Retained until manually deleted by users
• User Preferences: Retained until app uninstallation or manual reset
• Analytics Data: Aggregated for reporting, no personal customer data retained

6. User Rights

As a user of Sinz POS, you have the right to:

• Access all data stored by the application
• Modify or delete restaurant and menu information
• Export transaction and analytics data
• Reset application data and settings
• Uninstall the application and remove all local data

7. Compliance

Sinz POS is designed to support compliance with:

• PCI DSS: Payment Card Industry Data Security Standard (when using certified payment processors)
• Local Tax Regulations: Proper transaction recording and reporting capabilities
• Business Record Keeping: Maintaining accurate sales and transaction logs

8. International Users

For users in the European Union, we respect your rights under GDPR including data portability, access, and deletion rights. For users in other jurisdictions, we comply with applicable local privacy laws.

9. Children's Privacy

Sinz POS is designed for business use by restaurant staff and is not intended for use by children under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted at this location with a revised "Last updated" date.

Continued use of Sinz POS after any changes constitutes acceptance of the updated Privacy Policy.